Available for opportunities and projects
Technical systems.
Human solutions.
IT Systems & Operations Specialist · Web Developer
I’m Rico Ivan Monis. I help people and organizations solve technical problems, maintain reliable systems, and build useful digital experiences.
Technical generalist with experience across support, networks, operations, compliance, web delivery, and AI-assisted workflows.
Available now
01 / About
I keep technology useful, reliable, and human.
I bridge IT operations and web delivery—solving user problems, maintaining dependable systems, and building digital experiences that work in the real world.
My experience spans high-volume technical support, shift leadership, compliance operations, MikroTik networks, CCTV systems, digital asset management, and responsive website development.
I started building computers at 15 and have stayed hands-on ever since. Today, I bring that same curiosity and ownership to every challenge—as a technology professional, fourth-year college undergraduate, and father of two.
02 / Services
Systems that run.
Websites that work.
One practical partner for the technology your team depends on—from day-to-day support and network visibility to polished digital delivery.IT support & operations
Troubleshooting, user support, system administration, ticket handling, documentation, and technical training.
- Windows and Azure AD
- AWS, Citrix, VPN, and PuTTY
- Hardware and remote support
- Knowledge-base documentation
Web design & development
Responsive websites designed around clear content, accessibility, performance, and practical business goals.
- Information architecture
- Responsive implementation
- SEO and analytics foundations
- Launch and ongoing maintenance
Networks & monitoring
Hands-on management of network connectivity and physical-security devices for a residential environment.
- MikroTik routers
- Network switches
- CCTV devices
- Availability monitoring
03 / Professional journey
Experience built through hands-on responsibility.
Select a role or use the arrows to explore.Ongoing
Apartment Network Administrator
Independent
Maintain a residential network and its connected monitoring equipment.
- Manage MikroTik routers and switches
- Maintain CCTV devices
- Monitor availability and resolve disruptions
Jul–Sep 2025
Digital Operations Specialist
Resurge Agency · Freelance
Managed technical operations for high-engagement personal brands.
- Protected digital assets
- Monitored performance analytics
- Supported community operations
Oct 2024–Jul 2025
Citations Specialist
AIST Safety Consulting
Supported US trucking fleets in a high-stakes regulatory environment.
- Managed CDL violations and MVR reviews
- Prepared DataQ disputes
- Coordinated with legal agencies
Apr–Oct 2023
Technical Support Engineer
Movate Inc.
Resolved high-volume phone and email support requests.
- Closed roughly 50 tickets daily
- Documented reusable solutions
- Expanded the internal knowledge base
Oct 2022–Feb 2023
IT Support Engineer · Shift Lead
Stealth Monitoring Inc.
Supported daily operations, reporting, training, and technical documentation.
- Trained incoming staff
- Prepared operational reports
- Wrote network and video equipment guides
Aug 2019–Oct 2022
Junior IT Support Engineer
Ubiquity Global Services
Delivered Tier 1 hardware and remote support for office and remote teams.
- Prepared new-hire hardware
- Resolved remote connectivity issues
- Explained technical problems clearly
04 / Selected projects
Websites built for real organizations and ongoing use.
Select a snapshot to view it at full size
Website · Active engagement
ASI Global
I created and continue to develop and maintain the website for The Authority Speaker Influence Global. The engagement includes responsive delivery, ongoing improvements, and technical maintenance as the organization grows.
Project goal
Turn ASI Global's speaker-development programs, leadership story, and investment options into a clear digital journey that helps prospective participants understand the offer and take the next step.
What makes it unique
A content-rich platform that brings program discovery, outcomes, leadership profiles, and enrollment pathways together while continuing to evolve with the organization.
Select a snapshot to view it at full size
Travel website demo
ViaMondo360
I designed and developed a responsive travel experience website that helps visitors explore destinations, compare ways of travelling, discover journey packages, and start a personalized planning process.
Project goal
Make travel discovery feel personal and approachable, guiding visitors from early inspiration to a journey that fits their destination, travel style, and interests.
What makes it unique
It combines visual destination discovery with multiple traveller profiles, curated experiences, package starting points, and a journey finder instead of presenting a conventional booking catalogue.
Select a snapshot to view it at full size
Website project
Bridges Beyond Global
I contributed to the web presence for Bridges Beyond Global, creating a responsive digital experience that presents the organization clearly and remains accessible across devices.
Project goal
Help organizations quickly understand the firm's cross-border support and find the right path across global mobility, business advisory, and digital growth services.
What makes it unique
A broad, multi-disciplinary service offering is organized into a searchable directory and focused service pages, making a complex global proposition easier to explore.
Select a snapshot to view it at full size
Personal portfolio · Live
Ricoded.tech
I designed and developed this responsive portfolio to bring my IT operations, network support, web development, professional experience, credentials, and project work into one focused digital presence.
Project goal
Give recruiters, agencies, clients, and companies a fast, credible way to understand my experience, practical capabilities, credentials, and completed web work.
What makes it unique
It connects two sides of my work—IT operations and web development—through audience-aware messaging, an interactive career journey, and full project snapshot galleries.
05 / Skills & credentials
Practical capabilities supported by continuous learning.
Systems
Windows, Azure AD, AWS, Citrix, VPN, PuTTY, hardware support
Networks
MikroTik, routing, switching, CCTV devices, monitoring
Operations
Ticket management, reporting, knowledge bases, technical training
Compliance
FMCSA/DOT standards, MVR reviews, DataQ dispute resolution
Web
HTML, CSS, responsive design, prototyping, maintenance
AI workflows
ChatGPT, DeepSeek, Stable Diffusion, prompt engineering
EducationBS Information Technology
MINT College · Undergraduate
TESDA trainingSystems, networks, servers & CSS
Five completed training credentials
Coursiv trainingChatGPT, DeepSeek & Stable Diffusion
Three completed AI guides
06 / Contact
Have an opportunity or a project?
Tell me what you need, where things currently stand, and what a successful result looks like.
Professional profileLinkedIn ↗Choose a contact channel
WhatsApp and Telegram open with a message identifying ricoded.tech as the source.
LocationTaguig, Philippines